• The Magnolia House Inn is a Historic Property (Circa 1885).  There is no Elevator to the second floor.  All guestrooms are on the second floor.
• There is an additional fee of $40 per person per night additional guests (limit 2) in the Ellington Suite.
• We are unable to accommodate pets, but we would be happy to assist you in locating luxury pet accommodations.
• For the comfort, safety, and consideration of others, smoking is permitted outside in designated areas only. There will be a minimum charge of $350 for smoking in the inn.  We ask that you also please refrain from vaping, burning candles and incense as well.
• The Magnolia House Inn is noted as a quiet retreat for business or leisure travelers.  Therefore, it is not an appropriate place for children under 13 unless your group has rented all 3 guestrooms.
• Visa, MasterCard, American Express, Discover, and cash are accepted – a deposit equal to at least one night’s stay is required to guarantee your reservation.  A 50% non-refundable deposit is charged for all Packages.

HURRICANE & SEVERE STORM POLICY

We understand and respect the concern and apprehension that may arise from an approaching Hurricane or Severe Storm.  We recommend the purchase Travel/Vacation Insurance to avoid financial loss due to Hurricanes and Severe Storms.

If the Weather Service issues a Hurricane Advisory or Warning:

• Guests residing at the Inn may choose to evacuate.  In this case, we will charge for only those nights spent with us up to the time of evacuation.  (No Exceptions)
• For those guests with pending arrivals, the deposit will be retained and credited to a future stay.  (No Exceptions)
• For Reservations canceled for fear of a Hurricane “possibly” making Landfall near Hampton or there “might” be an aftermath and there is no Hurricane Advisory or Warning (no Imminent Threat per the National Weather Service), deposits will not be refunded and will not be credited to a future stay UNLESS we are able to book the guestroom nights that were canceled.  (No Exceptions)
• If a Hurricane has made Landfall and the Magnolia House Inn is not safe for guests, Deposits for pending Reservations will be retained and credited to future Reservations . (No Exceptions)

CANCELLATION POLICY

• Please confirm your plans prior to making your reservation.  We are a small B&B and cancellations affect us significantly.  We cannot be responsible for rooms due to late or canceled airline flights, family emergencies, illness, threat of bad weather or other travel-related mishaps or changes in plans, which may shorten your stay.  While we do empathize, we must maintain our Cancellation Policy. Illness is a known risk and  Cancellations will fall under our Regular Cancellation Policy.  To minimize your potential loss in case of weather conditions or illness, we highly recommend that you research and purchase travel insurance that includes Health & Weather Coverage.  When a room is reserved for you, we agree to turn away all other requests for the room you have selected and guarantee to hold it for the nights you have reserved.  We are unable to make exceptions to our Cancellation Policy.  (Please read ‘Hurricane & Severe Storm Policy’ above.)
• The full Deposit, minus a $35 Processing Fee will be refunded if cancellation is made no later than 14 days before scheduled arrival date.  For cancellations received wiithin 12 days of Check-in, the Full Deposit is non-refundable.  For Cancellations within 48 hours of Check-in, the full balance of the Reservation will be charged and is non-refundable..   If your reservation is a package, falls on a holiday, special event, peak period , or is a multiple guestroom Reservation, a 30-day cancellation is required for Deposit refund minus Processing Fee.  Early departures and no-shows are considered a cancellation and fall within the our standard Cancellation Policy.   No monetary credit will be given for early departures and no-shows.  The balance of the entire stay will be run for ‘No Shows’ and is not refundable.  As stated, because we are a small business, cancellations affect us significantly.
• We ask that all reservation cancellations or changes be made via e-mail or phone call.
• Check-in: 3-6 p.m. | Check-out: 11 a.m.
• Arrivals outside of regular check-in times must be arranged in advance. Guests that have not arrived by 6 p.m. and have not made late arrival arrangements will be charged as no-shows.

Please contact us to inquire about group reservation policies.

WEDDING CANCELLATION:

Any guestroom bookings for Magnolia House Wedding Chapel ceremonies or other Wedding Venues , must be canceled at least 30 days before check-in date for refund of guestroom deposit minus $35 Processing Fee. If cancellation is made within 30 days of Check-in, the Full Deposit is Non-Refundable.  If Cancellation is made within 48 hours of Check-in, the full cost of stay will be charged and is Non-Refundable.  Guestroom stays are not required for a Ceremony in The Wedding Chapel.

All Ceremony Fees in The Wedding Chapel are payable upon reservation and are non-refundable/non-transferable.

HURRICANE ,SEVERE STORM & HEALTH ADVISORY POLICY

We understand and respect the concern and apprehension that may arise from an approaching Hurricane, Severe Storm, or Public Health Emergency.  We recommend the purchase of Event Insurance to avoid financial loss due to Hurricanes, Severe Storms or Public Health Emergencies.

If the Weather Service or Public Health Mandates issue a Hurricane Advisory/ Warning or Public Health Emergency Guidelines:

• For Pending Ceremonies within the Advisory period and the Magnolia House Inn Wedding Chapel is not safe for guests,  the payment will be retained and credited to a future date.  (No Exceptions)
• For Reservations canceled for fear of a Hurricane “possibly” making Landfall near Hampton or there “might” be an aftermath and there is no Hurricane Advisory or Warning (no Imminent Threat per the National Weather Service or Public Health Department), payments will not be refunded and will not be credited to a future ceremony.  (No Exception